Support
Updated October 19, 2026
How do I add a widget?
On iPhone or iPad, touch and hold the Home Screen, choose Edit, and add a Between widget. On Mac, right-click the desktop and choose Edit Widgets. Open the app once before adding its widget.
Can each widget use different cities?
Yes. Edit a widget and choose a custom city pair or a saved pair. Each custom widget has its own cities, aliases and 12/24-hour format.
Why does the time difference change?
Some cities observe daylight saving time. Between calculates the difference for the selected date and labels dates that fall on different days.
Weather or time is not updating
Open the app and check your connection. Time conversion works offline; weather requires a connection and is available for selected cities. Weather older than 90 minutes is labeled as older data and hidden after 6 hours. The operating system controls widget refresh scheduling.
How do I change the language?
Simplified Chinese, Traditional Chinese and English are supported. Change the app language in system settings, then reopen the app.
Contact support
Include your device model, operating system, app version and steps to reproduce the problem. Remove personal information from screenshots before sharing them.